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Nothing new st0ned.
Same thing with my host Colo-Cation... all my stuff is managed, but downtime is non-existent as well as when I asked them if I should pay more since I was using alot more bandwidth recently, they didn't even flinch, I still asked them to bump me up anwyays, because it's only fair.
Going on 3 years with them and never happier, and never need to worry about my sites. Ever.
Should I need immediate support, I can literally call direct to Chris and he answers the phone. Yeah that's right, I don't need to filter though some offshore live support, I speak to the guy who's sitting right where the servers are... mind you I haven't needed to do this very often, since uptime is awesome.
Anyways... sometimes I take a few hosts to find the one that's perfect for you.
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i like waffles
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