I don't have time to sort through the two pages to see what has and has not been said, I just want to drop in my experiences with Webair.
First off, Webair is by far my best host out of the 7+ I currently host with (been with at least 10 different companies over the years). Not going to name names of the others since most of them conduct business here.
1) Their live support feature is AWESOME. Not that I need support that often, but whenever I do they are immediately available via live help through all hours of the night.
2) When I requested to have some extra RAM added to my server I was informed by Gerard that they would take care of it for me at no additional cost. I was more than willing to pay for it. I guess after being a customer for well over two years they decided they weren't going to charge me. I cannot name ONE other host that has done something like this for me. To me, that speaks volumes about their service.
3) The uptime is unrivaled amongst my other hosts. I have server monitoring and get alerts every time one of my servers is down, I get these weekly from my other hosts, but VERY VERY rarely from webair.
I am not on the Webair payroll nor am I getting an incentive to post this. I believe in blessing those who treat you right and run their business correctly. As each year passes less companies offer genuine customer service, nobody seems to care about the individual customer anymore. So I will continue to praise Webair for their amazing support/service.
