Quote:
Originally Posted by Robbie
I don't see many declines at all in new sales. 99% of our declines are in rebills. And my guess it that the majority of those are from expiration date changes.
I've seen a few guys on here say that can be dealt with now. But the only guy I know for a fact that does it successfully is Bode over at FlyingCroc/moneytree He told me that they have a script that if a member declines...the first thing the script does is check the exp. date on the card. If it expired then they simply run it again a few times with the next few years in the year slot. Since cards are only good for a few years it's easy to hit the right year and boom...sale.
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ccbill does this also, a few years ago I didn't bother to cancel a subscription because the card was about to expire, and I was surprised that they managed to rebill. I found out later that they typically add 2 years to the expiry date and retry.
But... fuzebox was suggesting that declines are increasing because people's limits are being capped at their current balance, so the credit is effectively frozen. You wouldn't see a change in declines because of expiry unless a large number of banks were reducing the validity period of cards they're issuing.