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Our average rate at CCBill is about 11.5 to 12%. For that, I get :
- A live, human on the phone every single time I call. A US person at that.
- Instant advice from DougW, Corvette & the crew
- Fast replies to requests, instant action when fraud is suspected.
- Email and phone calls when they suspect an affiliate is being naughty.
- An attentive ear that considers new ideas
- No Velocity constraints (they let us manage our own)
- Actual, Genuine business Help and Support whenever we need it.
- Never, ever, a single late payment.
- Invites to Playboy.
I think this is how they justify the higher fees. Works for me.
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