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To come running around an make much ado about nothing (well, $40) seems somewhat impatient. Especially since this isn't Webair support. I'm not a webair customer, but I see them on here all the time and they always have good answers. +1 for a standup company!
Also, about phone charges for international calls: It's cheaper for me to dial an American number from my Swedish phone while in Sweden than it is to dial a domestic number from my American phone when back in the US. It's called competition, we have it in Europe while America still is much of a phone monopoly with At&T and the "Baby-Bells". Yeah, yeah, they say it's de-regulated but... Really? It isn't reflected in prices yet, at least.
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