|
Nat Net review - month 2
For those who don't know these reviews are part of a deal done with Sweet T where I will give a monthly review of the service I receive from them.
This month has been much much better. There was no down-time for me although I did notice some people reported a small amount. Tickets are still being answered in minutes, the server seems pretty fast and the tech staff are still amazing.
In fact one thing really impressed me this month. I had a in issue with one of my scripts that I thought might be a database issue their end. They actually got a senior tech to look through my php code and sort the issue out for me. That is absolutely not their job and I just can't imagine any other host going that far to fix an issue. Totally unexpected and very impressive that they would do that.
I have put them to work a bit this month installing scripts for me. They do it so quickly and it's always correct first time. Nothing is too much trouble for them. The techs really are their greatest asset and I can't praise them enough.
This month is an easy 10/10. I was aware that some people claimed downtime but I didn't see any and I was online when that was mentioned.
At this point I can't imagine myself looking for another host ever again.
|