Quote:
Originally posted by Ketadream
The 100% reason I did not go to Toronto was that it was at the Delta...
I stayed in toronto for 5 days in febuary. Stayed at the delta hearing that it was a top notch hotel...I was dead wrong, I had better stays at model 6!!!!!!
Service Sucked...They lost my registration....They TRIPPLE billed my credit card, they also pre-auth'd my CC for 1000$ on check in but did not use that pre-auth to close the account. It took me 6 weeks to get them to send something to my bank so they could release the funds.
The did not tell me about the 25$ a day parking fee...
All in all they sucked.....
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The Delta is a NIGHTMEAR come true.
I phone the delta - they confirm - YES they have high speed access in the rooms. Ok - I say I want the best room I can get - so they set me up with a signature suit over the phone. -Simple enough right. - they tell me this is the best they have ,25th floor and it sounds good on the phone.
ok, my plane lands from winnipeg and right beside us a plane from asia unloads - everyone has a face mask on. I'm freaking.
Ok - I get my ass down to the hotel and book my room. They tell me they have dialup access - not highspeed. FUCK - ok, I'm pissed. I get into my room and a MOTEL 6 would be a bigger room. There isn't even a couch - one fucking chair and a bed - the table is actually SMALLER than a SMALL nightstand - in fact the nightstands in the room are in fact bigger. IMPOSSIBLE to bring clients back to my room for anything other than sex.
Ok, so I get up to the room and the FIRST and ONLY thing I want to do is have a shower. I strip own and turn on the water. NO WATER. I phone the front desk and the lady tells me they turn off the water every night from 1am till 5am.
AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH.
Ok, they told me they had mini bars in the room over the phone, and this is true - but they arn't stocking them anymore and they don't hand out keys. I'm starving since I havn't had dinner - ok - no problem, I'll call room service.
A hotel with HUNDREDS of rooms like this one (27 stories) SHOULD have room service right? - CLOSED at 11pm.
then, later at a party I end up in a suite that actually is a suite - WHY THE FUCK didn't they tell me that these existed when I booked my god damn fucking room. The suite was nice - exactly what I wanted.
This was a poor start for a toronto convention. The Delta is TOTALLY the wrong hotel to do this. Booking an INTERNET convention at a hotel WITHOUT high speed access is an example of SHEAR UTTER STUPIDITY.
Easter is the WRONG time to do this. That was a BIG mistake from someone rather STUPID who chose this weekend for this event. COMPLETE disrespect for those of us who came out and had to miss being with our families on this holiday.
Cancelling the paintball without telling anyone REALLY pissed me off - it was the reason I got on the plane to come here. One of the organizers (we're not going to mention names here again)didn't even BOTHER to wake up and attend the seminars on Sat morning. I was told I had to speak at 11am, - I had a wake up call scheduled for 10:30 so I'd be on time. - Guess what - my time was pushed forward to 10am and no one told me. I ended up comming down at 10:30(cause someone was nice enough to call me in my room) - 1/2 hour late to a bunch of people wondering why I kept them waiting so long. I was QUITE pissed about that - i don't like to be late or be sceen as being late.
The next day they didn't even cover the topics they were supposed to cover. Those that did speak did do a good job but it was all cut soo short everyone left with the feeling that they missed something.
I met some good people here and if toronto ever has another convention I hope the particular person (you all probally know who I'm talking about) who FUCKED it all up isn't involved in it. If he is I won't come back.