Quote:
Originally Posted by Afrin
Hey I also have been with them for a few years now after trying many other so called good hosts. All I can say is the Team at Techiemedia is incredible at what they do. They fix stuff for me that no other host would touch and pretty darn fast with never any extra charges ever. Not sure how they do it but they do it well.   |
I've had all my sites at Techie for probably ten years now and for one reason - they solve problems.
One thing I've noticed that I love beyond all others is that I never get excess BS emails from support when I file a ticket.
At other hosts you get this one after you open a ticket for an issue from the lowest level support guy:
"Hi, I don't know what you want me to do. We don't manage that [script or software]."
Then you remind him that the upper level support guy did this thing for you on ticket number XXXX, and he says the upper support guy is gone for the day and he's not allowed to do that and you reply WTF, my site isn't working and then he replies that he'll get his supervisor and the supervisor says the upper level guy should have charged you the standard 3rd party service rate of $200/hour and they can't look into this unless you okay billing and then you says, WTF, he installed it and now you want to charge me and on and on and on and on.
At Techie you usually get one email per ticket:
"Done please check."