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DWB - We are in business together. But we have a lot of interests to protect, not just yours or ours. We are a well established billing company, going on fourteen years in this business. Why you believe we would jeopardize our operations over your site or anyone's make no sense to me.
Our agreement with each other states our policies of what we will and will not process for and the terms that you agree to abide by. My guess is that any IPSP out there is going to request the same to protect their business as well. Your processor helps you to remain compliant so your site(s) do not escalate to the point of the FBI or VISA requesting documentation. It's part of why you use an IPSP.
My only suggestion is if you don't want to provide the requested documentations is to remove the models in question
If you want to discuss this Monday with our risk department we can do that.
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-- Rand
Payment Industry - Communications - Quality Assurance
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