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just my opinion, but it seems to me that if a content provider is willing to sell content to a certain country, they should be sure they can get the order to the customer.
if there are custom problems for certain countries, only sell to people in those countries by upload or by fedex. i have never waited more than 5 days for a content order, and i don't see why anyone should be expected to.
i would have had that stuff uploaded the same day so that the customer would be satisfied and would order again - and tell his friends.
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