Quote:
Originally Posted by askmomma
Thats not weven close to being true. If you have 1 dedicated server customer then the host only needs to supply support to one customer, not to hard to do. Now if you have that same server with 50 small shared customers the support could eat a host alive. It's not about BW costs, it's about Quality pf support.  |
Well that problem could be avoided with making a good knowledge base,and let customer know to check it before asking questions.