I'm going to play Devil's Advocate and say no. Godaddy's $5 shared hosting plan
is very popular because it's cheap. One reason that Godaddy can offer it so cheap
is that they don't spend a lot of money providing support to each of these clients.
On the other end, I used to be employed part time by a host and my job was to
provide support for just one customer - one who owned a major adult message
board. The host paid me several hundred dollars per month just to provide support
for this one customer. If godaddy did the same their shared accounts would cost
$505 / month instead of $5 / month. So webmasters can choose - do you want to
pay $5 / month and get what you pay for, or do you want to pay $4,000 / month
and get what you pay for. If everyone was treated the same, everyone would
need to pay the same and the small webmasters would go bankrupt.
Quote:
Originally Posted by docputer
Amerinoc treats their shared clients very well. I don't know how they could treat their dedicated server clients better, unless they served breakfast in bed.
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Amerinoc aka Phatservers is amazing. I wish the owner, Mike Wesson, would write
about how they manage to provide the support they do at ANY price, much less at
the low prices they charge for shared accounts (as low as $9.95). Mike - please write
a book, an article, a post, whatever - a lot of companies could learn from you guys.