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I had my shared hosting with Naked Hosting, always telling myself I'd go with NatNet or Mojo when it came time for a dedicated.
The time came and then I realized that Naked Hosting was giving me <5 minute support ticket responses 24/7 when I was a $20/mo. customer.
So I stayed with them and bought a managed dedicated.
As with a small affiliate having the potential to become a whale, the same thing can happen with a hosting customer.
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