Quote:
Originally posted by Centurion
First post EH? Well I will disagree with you on many fronts.
1)Customer service at ProBilling.com is terrible
THOR is the only person I've ever heard or seen anything good written about in regards to the staff of ProBilling. But Thor can't carry the entire company. Try calling them up and asking for help! Ask ANY webmaster who was with them for any amount of time how bad their telephone support is. Also ask the webmasters about how long they have to wait for answers to their emails.
2)QUICK to approve sites? YOU HAVE to be kidding? Their message board is (or was, since they are notorious for deleting posts they don't like that are unfavorable towards them). People have left messages BEGGING to get their sites approved even up to TWO WEEKS after having applied!
ProBilling lost their merchant account last fall for a couple of days and then did a song and dance about what really happened. They will NOT be truthful with you.
They have a great routine..but investigate them VERY carefully before joining. I know how many of you/us have already been burnt by other e-processors.
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Yes it was my first post and now my second. I don't know the history of Probilling and maybe they did have some problems before and YES I admit that I do deal with Thor and only him and he's awesome! All i can tell you is so far I've been very pleased with their service. I looked at some of the other's and just felt more comfortable with this one. It's so hard to get a regular merchant account and this provided me a way to do business. Until they prove otherwise, I'm sticking with em.