Originally Posted by XSV

I laughed at that one as well. Maybe you can get HIM a lacy purple bra from Victoria Secret's for HIS next birthday.

To address the issue which was discussed with Holy M@n directly... automation can be a wonderful tool, so far, our new billing system has been great overall and simplified a lot of things for our staff and clients. Unfortunately, in this case, we have a combination of an automation bug during a plan upgrade and human error in not correctly seeing what the issue was the first time so we went down the wrong path in "fixing" the issue. This is the first such incident we have had with the new system where an account got suspended when it shouldn't have, but when you are the one it is happening to that doesn't matter. We have worked hard for 9 years to make our clients happy and look forward to having Holy M@n around as a happy client for the next 9 years.