Quote:
Originally posted by floridaphonegirl
I LOVE the Direct Check option. I had been using the other check option and finding out AFTER I did a call the person's account was closed or NSF. Since I am providing a service vs. sending out a product the Direct Check option works much better for me. I always see on my transaction reports a caller who has tried to do a check and it's rejected and this saves me from doing the call and losing $$$. If you are in a phone sex type biz I would definitely recommend this option. Also, I've been nothing but pleased with Probilling and the service I've gotten from them. Quick to approve websites and answer questions. It's nice not to have to pay the fees for a high risk merchant account. They are also very prompt at paying and I can always count on my check being deposited into my account on time.
M.
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First post EH? Well I will disagree with you on many fronts.
1)Customer service at ProBilling.com is terrible
THOR is the only person I've ever heard or seen anything good written about in regards to the staff of ProBilling. But Thor can't carry the entire company. Try calling them up and asking for help! Ask ANY webmaster who was with them for any amount of time how bad their telephone support is. Also ask the webmasters about how long they have to wait for answers to their emails.
2)QUICK to approve sites? YOU HAVE to be kidding? Their message board is (or was, since they are notorious for deleting posts they don't like that are unfavorable towards them). People have left messages BEGGING to get their sites approved even up to TWO WEEKS after having applied!
ProBilling lost their merchant account last fall for a couple of days and then did a song and dance about what really happened. They will NOT be truthful with you.
They have a great routine..but investigate them VERY carefully before joining. I know how many of you/us have already been burnt by other e-processors.