Quote:
Originally posted by Dax
Yes, you can use it on rebills.. because they only ask for the pin for the first time purchase.. every purchase after that with that same biller -if recurring- goes through. Just like if I was to use my visa to pay my phone, gas or electricity bill.
Here is more info:
http://www.usa.visa.com/personal/sec...f3_/index.html
If MBNA doesnt know about it.. they are on crack!
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I called Visa International when I first heard about this to ask a million questions, and they themselves told me rebills would not be allowed IF using Verified By Visa IF you wanted the no-chargeback protection.
The merchant (me) never sees the 9-digit PIN code that must be used EACH time. If you use a gateway, the number goes right to the bank (I process manually so can never use this system) and in order to rebill and have the no-chargeback protection, you need that 9 digit code each time. Since we don't have it, we can't use it to process, hence you can't rebill ....
The no-chargeback policy (according to Visa) means that a customer can not say "I did not make this charge" because in order to make EACH charge, they must use that 9-digit PIN code. This is only known to the customer (godnose what happens if some morons writes it down and someone sees it and uses it). If a bank approves a charge that has used the PIN code and a chargeback is issued, the bank that approved it eats the chargeback, NOT the merchant.
However, you can still have chargebacks if you sell tangible goods and are nailed for non-receipt of merchandise.
I had to call MBNA again today, asked the customer service rep about SecureCard and they had no clue, and I asked for security. Security had no clue either, and when I mentioned that it was VERY bad business for a major credit card company to not know about Secure Card or Verified By Visa, I was informed that it must be "too new" for them to know about
