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Old 04-14-2003, 12:18 PM  
Rand
Industry Vet
 
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Quote:
Originally posted by MrPheer


Rand

The account code is 204. I tried going thru Amparo about this but it was pointless. One day she says, I'm seeing what I can do... then three weeks later I still dont have an answer or my account opened. Epoch did not close my account, I closed my site on my own when you guys were having problems a couple years ago. I wanted to reopen but its been like, impossible to get it done.

I would be equaly happy with you guys reopening my account, or sending me a check.

Got it. I looked into your account, a very old account I might add and there is no problem to reopen your account except you have not yet registered with Visa.

All 3rd party accounts must go through the registration process.

The money you talk about being owed is your reserves and they are not yet due for release. No money is owed to your for processing. All payouts were made.

We will be happy to reopen your account as long as you are compliant with the Visa reg's, just like everyone else.

Amparo asked me to give you her direct line so you can work with her to get this taken care of. Call 310-577-2439. The visa registration takes a few days, but in the meantime, you may accept other card types (MasterCard, Discover, JCB, epassporte) and online checks. We'll be happy to have your business back.



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-- Rand


Payment Industry - Communications - Quality Assurance

Last edited by Rand; 04-14-2003 at 12:22 PM..
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