Quote:
Originally Posted by lagcam
Sorry mate, but with hard goods, signed UPS delivery and thank you email etc you 100% SHOULD be contesting.
If not you are giving your processors more reason to question your sales and roll over.
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That was in 2001 . Sent to Mastercard Toronto Head offices near an inch thick of documentation .... still lost .
Other side of the coin:
I am in Florida for 3 weeks holiday ( in 2003 ) . Need internet access, buy a month subscription . Back home , I get my visa statement, a month charge. Pay it along with the rest.
Next month, get another charge ( T-Mobile is not available in Canada, so really no need for it once out of the USA ). Call T-Mobile, tell them to look at the logon, fax them my airplabe ticket... No way, yoy have to pay it along with the upcomong month.
Call my Visa bank, explained. The clerk tells me it will be easier for her to chargeback the whole amount, including the first month. Objected, saying I wanted to pay the first month . No way, she charged back all of it...