Quote:
Originally Posted by mahoney
Is there such thing as a "usage log" to fight chargebacks? I was recently lost
a chargeback because I didn't provide "usage logs". Is there a way to prove
that a certain member logged in to the members area at a certain time? Would this be through the hosting company or billing company?  |
Some CMS and content protection scripts will show this. A log that will show the login times and IP broken down by user. Which ones are you using?
It sounds like you have your own merchant account, since the 3rd party billers won't even ask for that info.