View Single Post
Old 04-12-2003, 10:10 AM  
Snake Doctor
I'm Lenny2 Bitch
 
Snake Doctor's Avatar
 
Join Date: Mar 2001
Location: On top of my soapbox
Posts: 13,449
Industry average is 35% from trial to monthly, and 50% after that.
So if you get a trial join there's a 35% chance that member will rebill to a monthly membership.
If they rebill to a monthly membership there's a 50% chance they'll stay for another month.

Around 2% of people will forget they have the membership and never cancel it. (god love them) Those are your folks that stay for 6+ months.

So when I do the math on those numbers (over a 6 month period) it works out to 0.7 monthly rebills per trial signup. Or 2 rebills per trial that converted to a monthly membership, however you want to look at it.


If you don't offer trials your retention numbers will look alot different, but 99% of the time you'll make more money with trials.
__________________
sig too big
Snake Doctor is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote