Originally Posted by Killswitch

Because in the time it takes you to open the ticket page up, type up what you want done, hit send, and they read it, even if it is in 3.5 minutes, you could have had it setup yourself..

I'm all for great hosts and those response times look nice, but it could burn a company out quickly having to do EVERY little thing, such as creating a database for 1 of your 30 new blogs you create daily... for example...