OK. Let me try to make sense of this for you.
There are several types of messages that come back from a bank when trying to approve a card using CVV2. Depending on the processor, some will go through and some will not.
For example:
*Unsupported: Bank not compliant with Visa CVV2 authorization.
*Unmatched: Means that what you entered is not what the bank says it should be.
*Matched: Good transaction. CVV2 approved.
*Not Processed: Not sure about this one, but probably a general tech failure response.
*Unavailable: Bank not responding to request.
Depending on the merchant (or processor), some of these responses might be approved.
In a high risk space, currently, epassporte only allows a "matched" response for approval. Period.
Any other response is not accepted.
Since this is an obvious issue that is causing issuance declines, epassporte is looking at other ways of qualifying the load card.
For now, the system must work the way it is supposed to or the tran is not approved. All banks are supposed to be CVV2 compliant and we can tell you from experience that they are not.
Epassporte will also soon allow other funding methods which will help.
Oh yeah, and we are soon to release the functionality of moving funds from epassporte to your bank account. No, I don't have the date.... yet.
Thanks for the good words Jact. I'll see what's up with your customer service request.
