Quote:
Originally posted by jact
Well, I got a response from them regarding my trouble ticket. Apparently my bank doesn't support CVV2 (Didn't their error message say that?) and I'm invited to sign up using a different card (Didn't their error message say that?).
Funny, my bank says they're full of shit.
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Funny, it's unlikely the CS drone you spoke to has any inkling whatsoever what their CC processing software supports or doesn't support properly.
This error is common, and it's NOT a problem with Epassporte - these banks HAVE CVV2, and CLAIM to support them, but they don't - at least not in the software backend where it counts.
I've talked with the programmers of Epassporte quite a lot about these issues, and I know a little about it myself, having been a professional programmer for about 12 years now.
The banks are always going to tell you it's not their fault. In this case they are wrong. Sorry.
(I am not an Epassporte rep - they'll be much nicer. ;>)
Cheers,
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