Hello Mr. Customer,
I am writing you in regards to your recent online purchase.
Dell has become aware of a pricing error on our website for our Dell Axim X5 handhelds. The incorrect pricing of $89.00 for the 300MHz model and $118 for the 400MHz model resulted from a technical glitch with one of our database systems. We endeavor to provide current and accurate pricing information at all times on our website. Nevertheless, such errors do occur. The actual pricing for the 300MHz and 400MHz models is $379 and $549 respectively, exclusive of shipping and applicable taxes.
Accordingly, your order and all orders for Dell Axim X5 handhelds with incorrect pricing will not be processed.
If you are interested in placing your Dell Axim order with the correct pricing, please place a new order on our website at
www.dell.ca.
If your credit card has already been charged, we will issue a credit to your credit card account in the amount of the charge. Please note that individual bank policies will dictate when this amount is credited to your account. Dell is not obligated to sell products based on pricing errors on our website. Dell will endeavor to contact all customers directly who have placed an order to notify them of the current situation and inform them that their orders have not been processed. Dell apologizes for any inconvenience this pricing error may have caused.
Thank you for your understanding.
Sincerely,