Quote:
Originally Posted by LiveDose
You are very level headed. I am taking notes...
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Thanks BROtha.
I am basically trying to sum it up, to my understanding, since talking to them for others. A lot of speculation out there on the situation, and I can understand the concern. But they are trying to work with people, and contacting everyone on the phone to try and reach accommodations.
When you deal with third party billing, they have their own merchant bank(s) on the back end. While I am intentionally leaving out the names of companies, and my experience. Some have one merchant bank and account. Others have more than one.
Obviously running transactions through multiple is ideal to spread the risk and make sure you are never completely out of business. Same as you offer multiple processors on the cascade. That way all your nuts are not in one basket.
Ideally, people should want to get to the point of their own merchant account (if possible) and then you have the control. However, that means more back end headaches as you have to deal with fraud and such. So it is a trade off.
This is the online game when it comes to third party processing. No one is perfect, and occasionally there is issues. A lot of times out of the billing company's control and being dictated to them by the merchant bank.