GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Hey webmasters, should I ask for my money back, or is it my fault?

clickhappy · 04-04-2009, 10:16 AM

I bought some cam software that lets my members record videos and post them on my website. It was $400 for it. $200 for the software and $200 for the install.

He installed it and theres 2 problems
1. The audio is fast but the video is slow. So the lips are moving but dont match the words being heard
2. it doesnt take a screen shot of the video, so when someone makes a video it just shows a blank image, no screen cap. So if I use this software I will have pages of nothing on them because this software doesnt take a screen cap. It LOOKED like it took a screen cap on the sales page, but that was just an image of the video running.

I want to ask them to uninstall it and get my money back. Do you think I have the right for this? Or do you think its my fault?

04-04-2009, 10:16 AM
clickhappy Confirmed User Industry Role: Join Date: Mar 2004 Posts: 4,027	Hey webmasters, should I ask for my money back, or is it my fault? I bought some cam software that lets my members record videos and post them on my website. It was $400 for it. $200 for the software and $200 for the install. He installed it and theres 2 problems 1. The audio is fast but the video is slow. So the lips are moving but dont match the words being heard 2. it doesnt take a screen shot of the video, so when someone makes a video it just shows a blank image, no screen cap. So if I use this software I will have pages of nothing on them because this software doesnt take a screen cap. It LOOKED like it took a screen cap on the sales page, but that was just an image of the video running. I want to ask them to uninstall it and get my money back. Do you think I have the right for this? Or do you think its my fault?