Quote:
Originally posted by rowan
<b>PSW check processing update</b>
Word from Eileen Hindmon is that "as far as she knows" checks are still being processed.
She is of course, wrong.
I went through my transaction list and found several missed rebills. The earliest scheduled rebill I could find was supposed to happen on January 30th, 2003, so they stopped processing rebills some time prior to this date.
Check forms were suddenly removed (without noticed) in late February. It appears they stopped rebilling around a month before the check signup option disappeared.
All of my check customers have so far been enjoying around 2 months worth of unbilled access to my site.
PSW clients - even ex clients with recurring charges still active - go through your February 2003 transactions and see if you can find any check rebills. Am I the only one, or is everyone missing them?
I'm just about to completely remove PSW from my sites, but the legacy of fucked up rebills and free access lives on. 
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Sorry to hear that Rowan. I'm not really surprised either. Eileen has her head and half a city block up her ass apparently. She's
never gotten anything right when I asked her. I don't know why they would push 100% of customer support through her when she's so completely not cut out for it.