Nice fine ... probably comes from:
- free trial, not so free
- chargebacks when the client just wanted to cancel future billing
I just signed up for a 7 days trial at 9.95 , couldn't access for a day, and got rebilled for a month 3 days later. No wonder people chargeback. Then, when they see it is easy, they adopt that as a way of "surfing".
I also had clients that never called for a chargeback, but contacted Ibill for help, or cancelling the upcoming rebill, and their staff instead made a 3 months chargeback...
