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Old 04-01-2003, 01:29 PM  
directfiesta
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Join Date: Oct 2002
Location: Montreal, Quebec
Posts: 29,800
Nice fine ... probably comes from:

- free trial, not so free
- chargebacks when the client just wanted to cancel future billing


I just signed up for a 7 days trial at 9.95 , couldn't access for a day, and got rebilled for a month 3 days later. No wonder people chargeback. Then, when they see it is easy, they adopt that as a way of "surfing".

I also had clients that never called for a chargeback, but contacted Ibill for help, or cancelling the upcoming rebill, and their staff instead made a 3 months chargeback...

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