Quote:
Originally Posted by Sly
I would contact them and tell them you simply don't have the money but want to work out a payment plan. If they say no, I would go up the chain and also contact someone from your city Council or a local state representative of some sort (not sure what you have in Australia). If they did it to you, the odds are there are others.
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There's an energy industry ombudsman which I have already contacted with a preliminary enquiry. The fact that it's happened more than once, and the latest incident covers a ridiculous period of time (no invoice for more than a year?) means I'm willing to take it further rather than just quietly paying and forgetting about it like I did last time.
