Quote:
Originally posted by CDSmith
e.
Some "bitching" and complaining shouldn't be a surprise my friend, not in light of the fact that this trouble you're having has been affecting people for, as I understand it, 3 to 4 months now. Some complaining should have been expected, and dealt with professionally and courteously rather than with defiance of any sort. Another thing that shouldn't come as a shock is, when all is said and done, the some of your best clients (and all of their affiliates) are using a different processor.
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Hey CD,
Nothing makes people madder than not getting there money. It makes us mad too. There is no doubt that the bitching and compalining is to be expected but there is a point at which the squeaky wheel get rusty and falls off no matter how much oil.
Your point is well taken though about posting something in the webmasters section. We have been under a bit of a gag order lately but i will push for a statement in the webmaster area to ease some of the confusion.