Quote:
Originally Posted by m4yadult
If you are too lazy to ask them to change your account to the current $5.95 plan, I really canīt see how they are ripping you off. At least youīve got enough time to come here complaining.
Somehow shady to call them names when itīs most likely your own fault.  |
They probably won't change
At least not fast or easy, without sending them 1000 emails, opening 100 tickets etc..
For example: If you want to cancel your virtual account they will not answer your tickets or will answer very slowly (couple of days) just to keep you as long as possible. This is just dis-respect of their customers since if customer came to you - it's his decision and you should respect it. If customer wants to leave - it's also customers decision and they should respect it too...
I've heard very good things about their dedicated offer, but their virtual/shared is nothing but trouble...