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Originally Posted by Robbie
Damn....I asked you to please stay out of this. We have NEVER gotten a negative review. What was said was that once I went this route, the review sites lowered our score.
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your splitting hairs here if your score goes from an 8 to 7 that is a negative review (because your score went down)
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I think it is self defeating on their part for THEIR sales to us to do so.
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but your missing the point i am making in that they make more money OVERALL from giving your a negative review
if they polly ann every review then their surfer will not trust them, and therefore not make purchases based on their recommendation.
since the your membership does not care about downloads and would therefore signup at the same velocity (for the reasons you gave) irregardless of you getting an 8 (polly ann) or 7 (harsh) they lose none of the sales you are talking about.
However for those customers who do care, they send them to a site that would allow them to download it and they make a sale there (no loss of income)
On the plus side, since the downloading favorable customer, honestly warned about your no download policy before plunking down his money, they look at the review site in a positive light and will come back again and again for more reviews.
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I put in work and time to do something that makes our members area MORE valuable to it's members. And the review sites are not acknowleding it and are instead presenting it in an unfavorable light.
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the point i am making (and you are ignoring) is that the "unfavorable light" you are talking about is irrelevant to the customer base you talking about. They would not care, and would completely ignore any negative impression caused by the lower score because it streaming only. So there is no negative impact from the "unfavourable light"
The only people who would be care about the "unfavourable light" is those who care about the right to download/backup/ keep watching the same old content after they quit. And you don't want(give no questions asked refunds) those people anyway. Which i assume results in a charge back to the affiliate as well.
giving you lower score redirects the users who actually care to a money making option for the review site, without costing them any sales from your site (based on your reasoning)
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gideon...I have watched your posts and have stayed away. I GREATLY disagree with EVERYTHING you say. I am asking you very nicely to please stay out of this conversation. I'd like it to have some kind of benefit for people who make a living in adult and not be a pissing contest between you and I.
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I have a right to my oppinion just like you do to yours.
I am just pointing out that if what you are saying is true, then it will make no difference to your income, or theirs (due to the charge back for the refunds) if the review sites negatively score your "no download policy"