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FYI, I talked to a supervisor today and he informed me that this policy of forfeiting the return flight if you miss your outbound flight is only three months old at Spirit airlines. So this is indeed a new policy. Even when I asked nicely he said that he had no ability to override the policy. Previously they- and all the airlines in my experience- would only temporarily cancel your confirmation when you no showed for one leg but would honor the ticket if you called to confirm or showed up for the return leg of our round trip. Anyway, I am flying back home Southwest. They have a lot more flexibility and treat the customers better, instead of looking to nickel and dime you or make you pay twice if your plans change.
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