Earlier this week my old Mac G5 crashed. It crashed when i really couldn't afford it to crash. It was shutting down every 2 minutes and the fan was going nuts.
So i take it to the genious bar and the guy ran a couple of tests and said he is going to have to take it in and do a full diagnostic on it. He told me it was going to cost me $85 to test it and i was going to have to leave it.
I got a call 2 days later and was told that this macs liquid cooling system exploded and destroyed everything except the hard drives and ram and it would be not worth repairing.
I did really feel so bad because i put that thing through the ringer. It would render HD footage for 2 weeks strait. I edited over 150 scenes 20,000 photos on that thing.
So i had a very busy week. I shot 8 scenes and didnt check my messages all week(my friends know to text me). Came back to the Mac store to pic up my broken Mac and a brand new 8 core mac. Then the lead Genious comes up and says here is your Mac G5 all fixed with brand new parts.
??? I was way out of warenty and he further told me it was done for free and i was not going to be charged the $85 service charge to see what was wrong.
This was yesterday and im still in shock. Can anyone explain this one??
I have a Mac book pro and its way solid and i will be ordering a new Mac 8 core tomorrow for my studio. I am way sold on Apple and there products. I respect a company that stands behind there product even when the warranty was done and over 2 years ago.
