Originally Posted by mynameisjim

Just to be fair, I ran a mainstream e-commerce store for several years and those shitty chargebacks would happen all the time. A certain percentage of customers are just like that. Unless I had a signed delivery invoice, I could never fight it. Even if I had the email from the customer saying he actually received the item.

Of course, more customers would complain if they were forced to sign for a $20 item so I never used delivery confirmation.