Quote:
Originally Posted by ebus_dk
So if there are real problem the customers have to contact you directly an not use the support? that really sounds like a great business infrastructure
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No ebus_dk, that is not what I am saying at all. Look, I?ve been going back/forth for 2 days now (trying my best) to apologize for the delay in getting Snake Doctor?s issue resolved and to reassure you all that Moniker?s support is getting better!
What I meant was that if anyone had issues that needed immediate attention I was available to assist/push them to the top.