Quote:
Originally Posted by jrzeygirl
Sorry for the delay in posting ScottXXX - I was on the road.
You're right - SnakeDoctor wasn't to blame nor should he have gotten attacked. Once again I do apologize for the delay in getting his issues resolved. Going forward should he/anyone have any issues that need immediate attention please don't hesitate to contact me directly.
|
So if there are real problem the customers have to contact you directly an not use the support? that really sounds like a great business infrastructure