|
FYI, the issue has been resolved (I think)
At 1PM I was able to get someone on the phone and give them the ticket number and have them look at it. At that time it was just sitting in the queue and hadn't been looked at by anyone for over 2 days.
Bari, I did contact you, on Friday afternoon. You told me to turn in a ticket and told me that tickets were answered around the clock.
I don't see how contacting you by ICQ, AIM, Email, Blackberry, or carrier pigeon would have helped, since I already did what you told me to, and since you didn't volunteer any additional contact information or ask for any of mine to follow up.
Not to mention, I received your ICQ number from my host....your information isn't posted anywhere on the support pages, there's only a phone number (which nobody answered) and a ticket system (which nobody answered)
How the hell is a customer supposed to know that they have to have your personal contact information to get shit done?
I had sites down for 2 days because of errors in your DNS registry and there was nobody around to help me. There's no excuse for that. Period.
__________________
sig too big
|