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Login to your modem and see what the downstream/upstream sync rate is set to. Check the noise margins too. Under 10db isn't so hot. You may be too far away from the central office to get full sync. Has it always been that slow or just recently? Are you plugged directly into the modem or do you have a router between your pc and the modem? If router, bypass that and plug your computer directly into the modem and see if you still get the same speeds.
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