Hi there,
This past week was hell for me and the clients I was writing for. I was over booked in work and my personal life and I straight up couldn't finish my work.
Both of the clients I was working with were upset with my timing. I agree that it was not as described. I offered to write both for free. They accepted.
Client 1 posted on this thread saying I have poor customer service. It appears that way from this one experience. I tried doing your work, but your site had nothing on it and it was hard to write up an about us statement with a few keywords. I guess a simple "I can't do it" would have worked and I apologize. From the customer end of this statement I definitely agree with what you said. I couldn't deliver but I want you to honestly know that when I was able to work I did give it an honest shot. Best of luck in your search for a new writer. I hear
www.adultcopywriters.com is pretty good!
Client 2 will likely post on this topic in the future. Again, the same situation with client 1 except client 2 was rather pushy (sent me work saying he needs it done asap without discussing it prior to sending it) and said something that someone could take offensively as a threat. I stopped replying to him after I showed him a sample of a completed post and asked if it was good enough only to hear something to the tune of stop emailing excuses.
Simply put: Family before business. I didn't have time to live up to my expectations. I thought I could pull it off. I tried doing it for free but still had problems with client 1's work, that's when I should have told him I couldn't do it rather than delay it. Client 2 didn't care to see how I wanted to make sure it was good enough before sending the completed work (had the base work done + sent, just was awaiting clarification on the touch ups).
What I'm sorry about
:
- Breaking fulfillment of duties.
- Taking too long to respond.
I learned that I should say no to a project that I can't grasp or that I have a hard time writing about. Also hire a backup writer incase the work is already hired and awaiting delivery.
In those cases I apologize to you two and the population of GFY for this occurrence, it won't happen again. If I do ever have an issue with my work and personal life, it will be handled in a more effective manner with the use of a backup plan.
I know my business and it's name have gone to poop, but I always strive to better myself and make things right. I hope people realize this -- that I fucked up but and I'm sorry.