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1. Is is plausible that the run around is a bunch of honest mistakes? The mail does get lost and people do forget to do things. Occasionally two mistakes happen at the same time compounding things. In other words, have you caught them in any lies?
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Is plausible, but doubtful. In a nutshell the story doesent add up. Is not a mail issue, the amounts simply havent been processed do to what is being called a a complicated software issue.
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2. Are you talking to the right guy there? Is it possible that your contact has no idea about payments and just mentions something he overheard in the hall? Could it be that your missing payment is due to some fuckup on the part of your rep and he is trying to hide that fact from his superiors? In other words, can you bump the problem up the phone chain?
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Yes, I have spoke with the owner himself.
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3. Does the company appear to be solvent? Are you the only one having problems with them or are other people not getting paid as well? Are they acting strangely in other ways, such as not advertising as much as they were before? In other words are they not paying you because they can't or because they're screwed up?
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I believe it is really a financial issue. I am not aware of how many others are in the same boat. It is not the largest of sponsers, but no doubt many here had heard of them I would imagine. The response has been they will pay, when things are straightend out. But as more time passes, I become more skeptical.
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4. How long have they not paid you? How much history do you have with this company? Have past payments been on time or are they usually late/incorrect?
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Been with them over a year. No problems until 2 months ago. We are at month of not seeing a payment now.
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5. Have you bugged them enough? You know what they say about the squeeky wheel getting the grease.
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The mouse has grease all over him, the wheel does not sqeeek any longer