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Its helpful to know that. There's a big difference in how you should react if they agree you should be paid and if they say they won't pay you. Since I don't know the situation, I can't really offer advice. However, here are a few questions for you to answer for yourself.
1. Is is plausible that the run around is a bunch of honest mistakes? The mail does get lost and people do forget to do things. Occasionally two mistakes happen at the same time compounding things. In other words, have you caught them in any lies?
2. Are you talking to the right guy there? Is it possible that your contact has no idea about payments and just mentions something he overheard in the hall? Could it be that your missing payment is due to some fuckup on the part of your rep and he is trying to hide that fact from his superiors? In other words, can you bump the problem up the phone chain?
3. Does the company appear to be solvent? Are you the only one having problems with them or are other people not getting paid as well? Are they acting strangely in other ways, such as not advertising as much as they were before? In other words are they not paying you because they can't or because they're screwed up?
4. How long have they not paid you? How much history do you have with this company? Have past payments been on time or are they usually late/incorrect?
5. Have you bugged them enough? You know what they say about the squeeky wheel getting the grease.
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"Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats."
--H.L. Mencken
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