Quote:
Originally posted by WebLegal
Asking me for a refund on material sold five years ago is a bit out of the ordinary, you must admit, nomatter what the circumstances.
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I don't like airing dirty laundry on the forums.
I didn't ask for a refund, I wouldn't expect a refund. I asked for a credit of some sort to compensate for the 30% or so titles we purchased that are 'no longer supported' by Web-Legal.
Even an offer to purchase X titles at your cost, or at some discount would have been
something, (even though we wouldn't have been interested because we're moving away from adult these days).
But still for the position we could have potentially been in, your response was 'a bit out of the ordinary' as you put it.
Dave, heres a question- can you honestly say that in every event of a publisher turning up missing, or a product going to your 'unsupported' status, that all clients who purchased that product were made aware of the change in status?
And to clear things up here "unsupported" according to Web-Legal means "... it would be adviseable that you cycle this content (that you paid for) out of usage on your sites"