Quote:
Originally posted by goBigtime
Ah hey Dave.. I spoke with you yesterday actually regarding some of the old Lauras's Lair content.
But we won't crack that nut here & now (though this does seem like the appropriate forum/time no?). Not just yet anyway 
I can say that I am a bit upset about the number of titles (nearly 30%) that we have from you that are 'no longer supported' and wished you would have handled the situation differently.
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I'm not happy with disappearing publishers, either, but it's a fact of life that people go out of business here and there. The titles that you are referring to were being sold five years ago, when the publisher was still in business. The publisher decided to go into the jewelry business, and I took the material down, as it was no longer active. I do everything that I can to keep people out of this business that are likely to not stick around... the number of people that I discourage from being a publisher is astounding. I get several people a week that are wanting to go into this business, and I do my best to talk them out of it when I find out that they don't know what they are getting into.
By the way, as I recall, when you called in, many of those "no longer carried" titles can still be handled, just not by us. The publishers are still out there, and we can help you contact them directly. They just chose not to deal with us any longer for whatever reason, so it's not within our realm to re-issue licenses for products that we no longer represent.
As far as you wishing that I had handled it differently, I don't see how I could have. I'm a broker, not the owner of what we have here, and when a publisher leaves, I cannot do anything further with their material. Asking me for a refund on material sold five years ago is a bit out of the ordinary, you must admit, nomatter what the circumstances.