Quote:
Originally Posted by davidd
Your knowledge of hosting is clearly very narrow.
His request is a legitimate request that any hosting company should be able to do. Note I said "real hosting company"... not the resellers of hosting that 98% of the companies on GFY are.
I used to do similar requests frequently... Channelized T1's/PRI, VOIP connections/servers, etc etc.
Just because you can not do it does not mean it is an out of the ordinary request that needs to be handled by a consultancy.
-dd
|
Okay...
Which company listed can do fully managed Asterisk support. I don't mean "some guy knows his shit" - every company probably has one or two folks that know Asterisk. I mean, every single tech is trained on the platform they use for this given product and can handle everything but the most difficult troubleshooting issues.
We do voice for some select customers, in very significant volume. I'm sure other providers here do as well. This does not mean they have built an actual product around it.
Unless you actually have built a product around it, any one of your techs can instantly jump in and diagnose/fix an issue, and you have processes/procedures on how to set things up, monitor it properly, do updates, etc. I do not call it managed. Others may, however and they will generally get away with it. That fact does not make it right.