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American Airlines has to be one of the worst Airlines around. They misplaced a luggage of mine a few years ago and when i finally got it back the case, a hard fucking samsanite case, was cracked and damaged to such a degree that they had to tape the whole thing to keep it closed...and inside it looked as though someone emptied the whole thing out and threw it back in...this was on an international flight, business class...I have never had any issues with baggage flying business ever other than that one time and I travel almost once every two weeks.
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