Originally Posted by Bold Venture

I guess going through the trouble of having live customer service on a webcam site, (websfinest) exchanging emails for days, reading chat logs and verifying all sides of a complaint before rendering a decision to a customers complaint is of no value if you?re billing through ccbill because they render split second decisions based on what a lying scheming customer tells them without as much as an explanation. Their damn customer service refund policy sucks and it?s because they don?t have one, refunds are issued based on who takes the call. It?s about damn time they institute an across the board refund procedure rather than leaving it to the discretion of some part time employee who thinks they did such a wonderful thing when all they did was take money from a hard working person. I am certain they can?t wait to tell their higher ups what a wonderful job they did on the weekend. I wonder if it was their money they were refunding if they would be so quick to rush to judgment? Also did they ever stop to think they just may be taking money from a hard working honorable legitimate performer? Well it?s about time they start to consider that fact because without performers there would be no customers.