Quote:
Originally posted by Eric_aka_RedEyes
So here is a nice little story. The beginning of the year I find a charge on my CC from columbia house. A charge I never authorized. So I contact my CC company and reverse the charges. Contact CH and explain that I never signed up for their DVD club nor would I ever want to. (who the fuck would pay 30 bucks a DVD) So a month goes by and BAM another charge this time, I write a letter and another email through their online system and contact my CC and reverse the charges.
So I get home yesterday and today is the first chance I have to look at my accounts. And guess what to my delight has appeared!!!!
Another charge from the good folks at Columbia House DVD club!!!
So now I am pretty pissed. And the bitch of it is... No phone number to call and bitch at someone. You can only write them a letter or an email. Which from my experience they never reply to. And the only number they provide on the CC statement is one that leads to a bullshit phone tree.
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Hmmm....Let me get this straight.....
Somebody billed you for something that they should not have and now you are complaining about their customer service and lack of response to your inquiries.......
Hmmmmm. Very interesting.
