So, as I said in another thread, I am having problems with this hosting company:
www.hostonce.com about me losing money due to their negligence. They canceled my account, saying I broke a rule in the TOS (which technically, I did'nt, along with never having the intention to do so).
When it all comes down to it, if we were to take it to court, I would win. Nuff said about my end of it.
So, I simply sent them a 'support ticket' that said: "Fine, if you want to be sleazy, then so be it, I just want my domain name transferred to a different registrar so I don't have to deal with you guys anymore."
This is the e-mail they sent me:
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There is nothing sleazy about having terms and conditions. You agree to these when ordering with us and it specifically forbids the reselling of our service. We do not offer services to be resold on at a huge profit.
If you wish to make a complaint about our refusal to allow you to do this, that is your perogative.
Obviously if you are going to be making complaints, we can take no further action on your account or domain name as this may jeopardise any complaints procedure. The domain name will therefore be parked until the matter is resolved.
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Keep in mind that what she is saying is not true, in the e-bay auction, I specifically said "one year free hosting" meaning I would pay for one year. I never mentioned the company.
Because I'm sure she's aware that no domain = a pause in business on that site = no income.
Is this extortion? Holding my domain as 'ransom' to get me to stay quiet?